Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of womenbee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
The culottes are excellent, there were no protruding threads on the pants themselves, only on the belt, but this is not a problem. The fabric is pleasant to the body, comfortable. I fell in love with them as soon as i started unpacking. With the store did not communicate, the parcel was about a month or half a month. Thank you very much, very satisfied.
Customer –
Cranberries are perfect, take it will not regret. Slightly higher than the model. (depends on what height you have)
Customer –
The product is good, fully corresponds to the description. Sent very quickly literally in 2 weeks already took from the post office
A***a –
I liked it! I’m 162 and my pants fit perfectly. I’m happy.
Customer –
Very cool panties. ^_^ ideal for height 156 cm. I ordered june 1, took june 13. Perhaps this is my first product with paid delivery, did not regret 150 re for shipment. Notice from the post office did not come, i had to go after the holiday myself, gave without problems. I did not communicate with the store.
E***a –
Came very quickly, the fabric is light, but on girls with forms can be ugly stretched
A***o –
Hi! i am happy with my order! i have a height of 162 cm and a weight of 47, it came to me perfectly, on the trousers there is an elastic band it is very comfortable! there was a parcel 15 days to the voronezh region and was well tracked. taan is pleasant to the touch and does not shine through, on the body sits comfortably. in the summer of spring it is good to walk, in the autumn i think too. Good goods advise to buy!!!
L***r –
Super fast delivery and a beautiful pants! Have a M ordered, usually wear a S. Sits pretty tight but okay
B***i –
Very cool and rościagliwy material. nothing prześwituje is Cacy
V***v –
The store sent the pants quickly. came also quickly well. Daughter liked. seller recommend the parcel was tracked
Customer –
Pants super! On the growth of 161 in length is ideal, it came to 2 weeks
O***k –
Excellent summer trousers made of light non-electrified synthetics! The belt is slightly tight on the waist 59-61. Delivery to crimea about two weeks.
Customer –
Cool pants. Do not shine through. The elastic is a little tight
B***l –
Wonderful, fit right and decide is very good, arrived in less than a month
R***e –
They’re pretty! The material is specific, but seems comfortable. It’s a bit tight in the waist so if you’re wider there, it may be inconvenient (I can feel the elastic slightly digging in, but it’s still good to wear).
F***f –
Pants came very quickly (10 days) The fabric is pleasant, just for a hot summer. On my figure sat perfectly, height 160; ot 58, ob 86. On small thin persons will sit perfectly!! But there is one minus, the picture does not match. And so everyone is happy!!! I’ll order one more
R***a –
Everything came up! Only the belt somehow strangely sewn. Just folded and overlock))
V***v –
The fabric is thin, but does not shine through. On growth 162 is ideal
Customer –
Pants just super I was pleasantly surprised Came up perfectly Growth of about 158-159 and all ok I recommend
S***o –
Exactly as in the photo
Customer –
Delivery is very fast, in 10 days it reached mo. Pants all liked, of the minuses just that the print on the seams does not converge and from the belt there is no use (the elastic band and so well holds).
Customer –
Super
I***i –
Excellent panties, perfectly fit, at first the fabric seemed too synthetic, but if not to look after, then the norms, now constantly in them, very comfortable and stylish
Customer –
Came very quickly, delivery less than 2 weeks, everything suits
A***a –
Pants came for a month and i’m very happy! Without holes, do not shine through, the truth on the belt a little thread, but it’s not critical. If your height is more than 165 do not recommend because. Will be too short
Customer –
They are so soft and breezy! I love them so much, they make me feel so good!
Customer –
Shipping 9 days, all cool
Customer –
Ballet pants. Came for 13 days, sat perfectly. Gspd, i also had a coupon, eventually bought them for 270 rubles. I can recommend to purchase
Customer –
Pants are very pleased. I looked in the reviews that some comes a belt from which threads stick out, etc. I have the perfect product!!! Nothing sticks out, there are no leads, it’s nice to the body, and for such a price. I was afraid that it would not come until july, like many products. But the store sent the goods five days ago, and he already has me!!! Thank you very much!!! I will order more, i advise 🙂
Customer –
Fast shipping. 15 days to irkutsk. Very good pants, perfectly seated
S***t –
Item is very cute; the elastic a bit tight though. I’m 120 lbs, 5’4 and usually wear size 6-8. Overall really like these pants.
G***a –
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