Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of womenbee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
U***n –
Thank you all great
K***x –
this underwear is so beautiful and I recommend this sealer and first shipping too wow
G***g –
Everything matches
S***a –
ok
Customer –
They are wonderful, and for an unbelievable price!! Too good to be true, but they are real! They are as described and I recomend!,
A***n –
Trusel’s good. Looks like cotton.
I***c –
Panties are good in appearance. The size should be taken one more, small size) and so everything is fine
L***a –
Garna bilizna. Take it, wear it, like it. took l
J***e –
Usually wear size 38, l fit well
A***n –
Superrrrrrrrrrrrrrr
I***a –
Super!
O***o –
Delivery month. Tracked. For such a price my wife liked.
C***a –
Delivery fast, plus store put a small gift, very nice
V***a –
Very even hot hb
R***k –
Shipment dotarła in under two weeks, cool material, recommend.
S***a –
The material is pleasant, the paint is a little peeling, the threads do not stick out
A***a –
Trusel came in three weeks. I waited for them very much, but they turned out to be great on my hips 80 cm. Now at least throw out (((
M***i –
Good hb panties, stitched well, the bow is not always in the center, but neat
Customer –
I order from this store constantly. Good store and goods. Thank You
P***v –
Without track, but delivery is fast. Description accurate, sock and washing will show.
E***a –
Panties are beautiful! Track tracked. No foreign smell, cotton dense, inscriptions and colors bright
A***a –
Are OK size too.
D***c –
extra
O***s –
accurate and fast shipping
O***h –
perfect
L***k –
Delivery to ukraine 14 days, panties super, 76-100 took xxl, free. I recommend this store)
D***d –
Satisfaite
Customer –
For economic needs what is necessary
E***s –
very nice for the price.
V***v –
It’s okay.
M***n –
Super thank you very much suggest cotton size 50-52 xxl
V***i –
5+++++++
G***v –
Super cool and good stretch.
R***t –
All as in the description i advise the store!!!
V***k –
10 days from order to receipt! Супппер. кпчество regular as price…… smell have……
E***f –
Very good thanks
Y***s –
Great!
S***a –
Very fast delivery, store recommend. Everything corresponds to the description
V***i –
All OK. Well made
J***s –
Thank you store for fast delivery
J***s –
Ok
E***a –
The package was delivered promptly, within 21 days, no complaints, the store advise
D***a –
The goods are good! Panties are beautiful!
A***l –
Everything is perfectly sewn, pleasant to the touch. My wife is very happy. It was a surprise for her.
Customer –
super
D***d –
Delivery to spb 13 days. The hip circumference is 90 cm and the waist circumference is 65 cm well.
A***a –
Very beautiful panties! Smooth out cute.
V***h –
On the hips 92 take l, it will be just right, nothing will be squeezed
T***a –
I order the fifth time, a good store
Customer –
The parcel came for a month to the tomsk region, fully tracked, the threads do not stick out, if wet and when washing the paint does not wash off. The size is 44 m only-only. At 46 would be small.
G***g –
Delivery is fast, the daughter is happy, the panties are bright, the threads do not stick out
V***a –
Panties fire
Customer –
item received thanks
E***a –
Class xxl on our 50-52
M***o –
Excellent sat down. I took the size xl. My size 46
C***S –
I like them a lot.
Customer –
Ordered 06.05 received 17.06
O***a –
Came quickly, the threads do not stick out, cotton, did not wash .. Let’s see how they behave when they wear it.
V***v –
48-50размер XL
J***y –
ok
Customer –
comfy and nice
L***s –
Super panties!!!
A***v –
Description accurate, the size approached, the wife is happy
J***j –
They look cool. The size is a little not guessed.
E***a –
Very comfortable, the colors are bright, cotton, stretch well.
S***z –
buenas
M***i –
Still not open and try yet will update soon. But it’s a very fast shipping thanks.
Customer –
ok
N***v –
My wife liked it.
S***. –
The material is very good” Fast Delivery I recommend the store Full compliance with the request Thanks to the seller.
Customer –
Good panties. wife liked.
V***k –
Excellent and shipping fast, 16,08 order, 12,07 arrived
Customer –
10 days shipping to kherson
H***K –
Great. Thank you.
Customer –
Excellent, very nice, they arrived super fast and exactly the same as the publication .
M***i –
it has come as described or displayed . neatly packaged .
E***a –
Class. Second time i order