Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of womenbee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***o –
As it seemed to me, the color goes a little into yellow-mustard, but this is not a minus. The fabric is pleasant, will not be electrified. Slightly short to my height 167, just above the ankle (ordered m). Generally light and airy, for the summer is perfect.
G***r –
Nice fabric, freshness, size a little small
A***a –
good
A***z –
absolutely beautiful! I ordered one size bigger than my normal size and they fit great!
V***i –
Cool, soft fabric taken size l My waist is 74 somewhat tight but wearable!! It would be better to do even size XL.
L***a –
I love it so much
D***t –
Just love the pants
Customer –
Okey
I***o –
Perfect pants, cool fabric. Size correctly. I have a 38 and the m is perfect
Customer –
Good light pants, in my size 73/93 and height 164 came l. Very nice color, breathable material, according to the staple. I recommend to buy.
J***o –
Very nice fabric! But the color is dim! The size took more, but it is too big for me, it was necessary to take s)
N***a –
In love with this one. The color is not the same as in the picture. Rather, olive, but it ok for me
M***t –
The color is less pretty than in the photo
Customer –
Good trousers, the most for the summer. But, alas, did not fit in size, were small.
A***a –
Great pants! For the summer is a wonderful option! The material is light, pleasant to the touch. The height of 173 is short, but i like it. Delivery is fast. Thank you! I recommend!
V***g –
looks great, but the size is not accurate. my waist is 72 cm but the large fits like 68 inches.
I***i –
Beautiful and cool
A***a –
Very good trousers, fabric Pleasant, light, stylish, for the summer the most that, thanks to the store!!!
Customer –
That you for fast delivery. Getting another pair for a friend. Love them!
Y***a –
Product description accurate. At the waist 68 and hips 93, the size of m is just. Light summer pants. The color is muffled. The parcel went a month to the samara region.
Customer –
Good summer trousers. The fabric is very light and pleasant to the body. On ob-66, ob-88-sat perfectly. I recommend the store and the product.
A***a –
As in the photo, only the color is slightly darker
G***a –
Thanks to the store. All as in the picture. Buy better for size bigger because there is no gum at the waist. Barely entered the size.
S***k –
Pants are very light, comfortable. On the growth of 174 cm l can and is more authentic a little, but i’m still very happy. Gratitude to the store
T***a –
Normal
R***t –
is good
S***a –
18.05 order received in moscow 1.06 In general-good pants. In some places, the threads stick out, but it seems not critical.
O***o –
Great pants. Lungs. In my russian 48 valyala l. approached remarkably
A***i –
Good pants for its price. The color is faded than in the photos. The size is perfect, a little short.
I***a –
Very light nice pants. Looks like viscose. I took l, but it was possible and m, a little big.
E***e –
thanks xx
I***o –
Pants really liked, the size approached
L***a –
I took m for a height of 165 a little short. So it’s okay.
S***N –
Very nice color and comfortable to wear! perfect size ! im very satisfied !