Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of womenbee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***B –
Just as the picture! Can’t wait to wear it! Fast shipping!
V***a –
All right, good fabric though a little stiff, maybe soften when washing
T***r –
Shipping came within a week,Fits perfectly!
A***a –
The fabric is natural, it looks like cotton, very pleasant to the body. On the growth of 168, from 78, about 103 the size of l sat perfectly, less would be quite tight, more will hang.
B***a –
I’m happy with the purchase. Thank you!
T***n –
Very cool, very perfectly. Match photo and color and material, i am very satisfied
C***a –
Very cool
D***p –
Exquisite pants. Tasty Mer elastic at the back. Thanks
Customer –
Super panties. The fabric is pleasant. I’m happy.
F***e –
Very fast delivery .Thank you store
R***e –
Really like is, material is fine! Thanks
R***a –
Great size. Looks exactly the same like the picture.
A***n –
Delivery 2 weeks to mo, panties are good for summer, for height 170 just like culottes, the only thing-on the front honor a lot of pellets and somewhere sticks out threads, so i shoot the star
O***a –
Cool pants. Size s at waist 70, hips 90 excellent. With an increase of 158 cm, the length is just above the ankles. The fabric is cool.
C***a –
Very fast delivery .Thank you store
P***E –
very kind the store and answer quickly. thank you very much!
A***i –
it looks great, and very fast shipping
R***a –
thanks
B***a –
Very nice, thx!
J***s –
great fit looks like picture
Customer –
Pants for parameters 81-60-90 sat perfectly. The fabric is very light, not synthetic, at least, feels.
E***a –
Pants really liked, walked about a month, at 65-87 took with the size, fit and much larger parameters, without a belt at the waist do not fit tightly.
K***V –
Good panties. Fabric breathable. For the summer the most it.
Customer –
Loved it!
Customer –
Pants are good, came up, walked 3 weeks. Thank you.
Customer –
It ame really quick! Nice pants, a bit too wide but it’s ok. I’m 1.56 48kg and ordered s.
N***Z –
Everything is perfect. Color, texture, size! Especially time!! Delivery from the day of order less than a month! Seller recommend!
M***s –
very fine service, very fine material and same color and same trousers like foto
F***n –
Very nice pants nice material and beautiful Cup
Customer –
Good, fast delivery. Thank you.
R***l –
Good culottes, look great, on with took the size too with, delivery is relatively short
B***r –
Cool pants. Will buy another color. Cotton.